If you are currently using the Dualcy mobile app and it is not working correctly, submit a ticket and we will upgrade your site to the latest version of Site Builder and you can choose one of our mobile responsive templates for your site free of charge. If you prefer not to do that but want to disable the mobile app, log into your storeadmin and click on Mobile Settings and remove the license key. That will disable it. Unfortunately we cannot offer a refund for the Dualcy mobile app. When you purchased the mobile app from our website, the money went directly to Dualcy and they do not offer refunds for us to give our customers.
PapaShop Web Hosting
Friday, July 8, 2016