How To Get Help

There are several tutorials that you can follow to accomplish everything you need to know about putting your website together. You will find them in our knowledge base. If you are unsure of anything or need additional help, please visit our support ticket area and submit a ticket. We answer tickets during the day, into the evening and on weekends.

Our live chat is available on business days.

  • 10 istifadəçi bunu faydalı hesab edir
Bu cavab sizə kömək etdi?

Uyğun məqalələr

How do I upgrade or downgrade my account?

To downgrade your account, log into the client area and click on Services / My Services. Then...

Why does my browser say Not Secure on my address bar

What do the icons next to my browsers address bar mean? This just means your website is not...

How to make a item not charge sales tax

In your storeadmin - catalog setup - scroll to the "admin area" where it says "Tax/Costs:" toggle...

Someone purchased from me. How do I find their order?

Click on Orders on the left hand side of your admin area. Then from the dropdown menu choose...

Where can I find a mailing list provider?

PappaShop does not allow mass mailing from its servers. You will need a mailing list provider if...