How To Get Help

There are several tutorials that you can follow to accomplish everything you need to know about putting your website together. You will find them in our knowledge base. If you are unsure of anything or need additional help, please visit our support ticket area and submit a ticket. We answer tickets during the day, into the evening and on weekends.

Our live chat is available on business days.

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How to make a item not charge sales tax

In your storeadmin - catalog setup - scroll to the "admin area" where it says "Tax/Costs:" toggle...

How do I access my storeadmin and what is the storeadmin for?

The storeadmin is where you will log in to add content to your pages, categories to your catalog...

How to download a backup file for future restoration

If you would like to cancel your account and have it restored at a future date, you would need to...

Offer a free product to my clients

Yes you can make a product free - In order to offer this You have to set the order button to...

Someone purchased from me. How do I find their order?

Click on Orders on the left hand side of your admin area. Then from the dropdown menu choose...