Manually processing order, where to find customer payment info

You log into your Mals-e account and click on Payments. Put in your payments password (which you should have received with your login info). Select the order number and click download. There you will see the customer's credit card info.

Log onto your merchant account and put in the info you see at Mals and from your orders section in your admin area for that particular customer.

*Be sure to delete the order from Mals (List Orders) when you're done so you know you processed that order already. You will still have a copy of the order in your admin area.

  • 30 Users Found This Useful
Was this answer helpful?

Related Articles

My shopping cart is getting cut off. How do I fix it?

Chances are there's not enough room in the content area of your template. To fix the cart...

Quantity shows $0 in my customer's cart

The shopping cart is supposed to keep you from overselling by turning the price to $0 when...

How to offer your reps commissions on sales from your site

First set it up in your Mals-e account. Then activate the affiliate program in your website...

Can I offer two currencies for customers to choose from?

No. Mals as well as our site builder, are configured to accept only one currency.

How to set up Multiple sales tax for one state

You can set up a different tax amount for each zip code in one state. Log into your Mals...