Do you offer telephone support?

No we do not.  We do offer live chat as an alternative to telephone support. We ask that, when possible, you submit a support ticket as we handle all support questions through our help desk. We have found this to be the most efficient way to communicate with our clients when we need to spend some time looking into specific issues for you. Plus, you can refer back to any communications you have had with PappaShop by logging into your client area at any time.

  • 0 משתמשים שמצאו מאמר זה מועיל
?האם התשובה שקיבלתם הייתה מועילה

מאמרים קשורים

Can I purchase a domain through PappaShop?

You certainly can! You can either purchase a domain through us or a domain and hosting together....

Who controls my domain name if I host with PappaShop?

You are always in control of your domain name. You will be responsible for renewing it,...

How long does it take to receive my login info?

Each hosting account is manually set up and configured by our New Accounts department. We...

Will I be able to work on my site before pointing my domain here?

You can work on a temporary URL that we will give you. When you are finished, change the...

If I do want to cancel hosting or domain, how easy is it to do so?

If you would like to cancel your account, please notify PappaShop via the instructions below...