No we do not. We do offer live chat as an alternative to telephone support. We ask that, when possible, you submit a support ticket as we handle all support questions through our help desk. We have found this to be the most efficient way to communicate with our clients when we need to spend some time looking into specific issues for you. Plus, you can refer back to any communications you have had with PappaShop by logging into your client area at any time.
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Do you offer the ability to offer digital downloads?
While our software is not compatible with digital downloads as products, you can use a program...
I already have a web host. Will you install your Site Builder on my server?
We're sorry but we only offer our site builder for use on our own server. The reason for this is...
I am outside the US. Can I still host with PappaShop?
Absolutely! PappaShop site builder and Mals-e cart support other countries.
When you say as low as $9.99 for hosting, is that monthly or a one time payment?
When you purchase hosting for the year the payment will need to be made in one payment. Doing so...
I have never had a website before. Is your system easy to learn?
Our Site Builder is so user friendly, you will be managing your site like a pro in no time. We...
