If I do want to cancel hosting or domain, how easy is it to do so?

If you would like to cancel your account, please notify PappaShop via the instructions below within at least 48 hours of your next billing cycle. Our system is automated and if you do not submit your request with enough time prior to the next billing cycle, your invoice may be marked as paid and your card will be charged.

*IMPORTANT* - hosting and domains are separate so please follow instructions below to cancel one or both.

---TO CANCEL WEB HOSTING---

Very easy. In order to verify that you are the actual owner of the account, you will need to log into your Pappashop account manager (client area) https://www.pappashop.com/whmcs/clientarea.php

Log into the client area, 
Click on "Services" and click on "My Services"
Find your E-Commerce Web Hosting account listed and click on the "View Details" button to the right.
Click on Management Action and then click on Request Cancellation
Fill out the form then click the big red button that says "Request Cancellation"

---TO CANCEL YOUR DOMAIN---

Log into your client area
Click on "Domains" and click on "My Domains"
Find your domain listed and click the button to the right that says "Manage Domain"
Click on "Auto Renew"
Click the big red button that says "Disable Autorenew"

You will have the option to have your account cancel immediately or at the end of the billing period. It is totally up to you. This is the ONLY way to cancel your hosting account and/or domain since we do not monitor sites or know when or if you have closed, moved, not used etc. It is your responsibility to close your account prior to your invoice date.

Was this answer helpful?

 Print this Article

Also Read

Will I be able to work on my site before pointing my domain here?

You can work on a temporary URL that we will give you. When you are finished, change the...

Can you guarantee to get my site top ranking with search engines?

Unfortunately we cannot. In fact, there are no guarantees as to who is in the top 10. Many...

Do you have a support forum?

While we have had a forum in the past we found customers to be frustrated at not finding the help...

Do you offer the ability to offer digital downloads?

While our software is not compatible with digital downloads as products, you can use a program...

Will my site be mobile friendly?

Absolutely! All you need is a mobile responsive template that is compatible with PappaShop and...