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 Can you guarantee to get my site top ranking with search engines?

Unfortunately we cannot. In fact, there are no guarantees as to who is in the top 10. Many...

 Do you offer telephone support?

No we do not. It is too expensive to staff a call center. We do offer live chat as an alternative...

 Do you offer the ability to offer digital downloads?

While our software is not compatible with digital downloads as products, you can use a program...

 Does it cost anything extra if I use a credit card merchant account?

If you can process credit cards manually through a merchant account's virtual terminal then there...

 Does PappaShop charge any setup, sales or transaction fees?

No, we do not. Unlike Ebay, Etsy and other sites that bring you targeted traffic, we do not...

 Does PappaShop set up my Mals-e cart or do I need to do that?

We will set up your shopping cart for you. We know our way around Mals and can have things set up...

 Does your shopping cart support different currencies?

The cart is setup by default using the American English language set but you can change that to...

 Does your site builder and Mals-e work with Paypal?

Our site builder is an online site management system (CMS) that allows you to edit and maintain...

 How can I accept credit card payments?

Merchant Accounts & Mals-eIn order to accept credit cards you must have a merchant account....

 How does the 30 Day Money Back Guarantee work?

If you cancel hosting within the first 30 days of service, we will refund your hosting fees....

 How long does it take to receive my login info?

Each hosting account is manually set up and configured by our New Accounts department. We...

 I already have a web host. Will you install your Site Builder on my server?

We're sorry but we only offer our site builder for use on our own server. The reason for this is...

 I am not happy with my current host. What is the cost to switch to PappaShop?

We do not charge anything when a customer switches from their current host to PappaShop. All you...

 I am outside the US. Can I still host with PappaShop?

Absolutely! PappaShop site builder and Mals-e cart support other countries.

 I don't need a shopping cart. Can I still use the Site Builder for managing my site?

You don't have to use the shopping cart part of our site builder. If you simply want a way to...

 I have never had a website before. Is your system easy to learn?

Our Site Builder is so user friendly, you will be managing your site like a pro in no time. We...

 If I do want to cancel hosting or domain, how easy is it to do so?

If you would like to cancel your account, please notify PappaShop via the instructions below...

 Is your Site Builder compatible with a Mac?

Yes, but not with Mac's Safari browser. You would need to use either Oprea, Firefox, Chrome,...

 What do you mean by no HTML knowledge required?

We say No HTML Knowledge Required meaning that you do not need to know html in order to maintain...

 When you say as low as $9.99 for hosting, is that monthly or a one time payment?

When you purchase hosting for the year the payment will need to be made in one payment. Doing so...

 Who controls my domain name if I host with PappaShop?

You are always in control of your domain name. You will be responsible for renewing it,...

 Will my site be mobile friendly?

Absolutely! All you need is a mobile responsive template that is compatible with PappaShop and...

 Will you be adding page content and products to my website?

Our site builder was made with you in mind. It is so user friendly that you will be able to...

 What makes PappaShop the best choice for hosting?

There are several reasons to choose PappaShop! Reliability: We have been around for many years...

 I want to host with PappaShop. What are the costs and what do I need?

You will need a domain name which you can purchase right here at PappaShop. Domains are $11.99...

 What payment methods do you accept for hosting and is my information secure?

Currently we accept Credit Card (Mastercard, Visa or Discover), bank debit card or Paypal debit...

 Can I purchase a domain through PappaShop?

You certainly can! You can either purchase a domain through us or a domain and hosting together....

 Will I be able to work on my site before pointing my domain here?

You can work on a temporary URL that we will give you. When you are finished, change the...

 Can I get an SSL for my website?

An SSL certificate is not necessary with our shopping cart system because our Site Builder works...