If I do want to cancel hosting or domain, how easy is it to do so?

If you would like to cancel your account, please notify PappaShop via the instructions below within at least 48 hours of your next billing cycle. Our system is automated and if you do not submit your request with enough time prior to the next billing cycle, your invoice may be marked as paid and your card will be charged.

*IMPORTANT* - hosting and domains are separate so please follow instructions below to cancel one or both.

---TO CANCEL WEB HOSTING---

Very easy. In order to verify that you are the actual owner of the account, you will need to log into your Pappashop account manager (client area) https://www.pappashop.com/whmcs/clientarea.php

Log into the client area, 
Click on "Services" and click on "My Services"
Find your E-Commerce Web Hosting account listed and click on the "View Details" button to the right.
Click on Management Action and then click on Request Cancellation
Fill out the form then click the big red button that says "Request Cancellation"

---TO CANCEL YOUR DOMAIN---

Log into your client area
Click on "Domains" and click on "My Domains"
Find your domain listed and click the button to the right that says "Manage Domain"
Click on "Auto Renew"
Click the big red button that says "Disable Autorenew"

You will have the option to have your account cancel immediately or at the end of the billing period. It is totally up to you. This is the ONLY way to cancel your hosting account and/or domain since we do not monitor sites or know when or if you have closed, moved, not used etc. It is your responsibility to close your account prior to your invoice date.
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

I have never had a website before. Is your system easy to learn?

Our Site Builder is so user friendly, you will be managing your site like a pro in no time. We...

I already have a web host. Will you install your Site Builder on my server?

We're sorry but we only offer our site builder for use on our own server. The reason for this is...

Do you offer telephone support?

No we do not. It is too expensive to staff a call center. We do offer live chat as an alternative...

Can you guarantee to get my site top ranking with search engines?

Unfortunately we cannot. In fact, there are no guarantees as to who is in the top 10. Many...

How can I accept credit card payments?

Merchant Accounts & Mals-eIn order to accept credit cards you must have a merchant account....