Articles

 I have misplaced my login info, where can I find it?

If you log into the client area using the email address and password you registered with you...

 Someone purchased from me. How do I find their order?

Click on Orders on the left hand side of your admin area. Then from the dropdown menu choose...

 How do I access my storeadmin and what is the storeadmin for?

The storeadmin is where you will log in to add content to your pages, categories to your catalog...

 How do I cancel my account?

Steps on how to cancel your hosting account. In order to verify that you are the actual owner of...

 How do I upgrade or downgrade my account?

To downgrade your account, log into the client area and click on Services / My Services. Then...

 Where can I find some credit card images to put on my site?

  Right click and save an image to your hard drive. Then upload it to your website through...

 Why does my browser say Not Secure on my address bar

What do the icons next to my browsers address bar mean? This just means your website is not...

 How do I cancel my domain?

To cancel a domain name or to not have it automatically renew, please follow these instructions....

 How To Get Help

There are several tutorials that you can follow to accomplish everything you need to know about...

 Where can I find a mailing list provider?

PappaShop does not allow mass mailing from its servers. You will need a mailing list provider if...

 Can I add a store with your Site Builder to my addon domain on my hosting account?

You would need a new hosting account for the other domain as we don't offer an additional...

 When will I receive my login info so I can begin working on my site?

We ask that you please allow up to 24 (though it takes much less time) for account installation...

 Forgot Storeadmin Password

If you cannot get into the storeadmin using "admin" for the username and the password we sent you...

 How to Clear Internet History

Mozilla Firefox1. Go to the "Tools" menu.2. Select "Options" > "Privacy" > "Saved Form...

 Offer a free product to my clients

Yes you can make a product free - In order to offer this You have to set the order button to...