Articles

 Can I add a store with your Site Builder to my addon domain on my hosting account?

You would need a new hosting account for the other domain as we don't offer an additional...

 Forgot Storeadmin Password

If you cannot get into the storeadmin using "admin" for the username and the password we sent you...

 How To Get Help

There are several tutorials that you can follow to accomplish everything you need to know about...

 How do I access my storeadmin and what is the storeadmin for?

The storeadmin is where you will log in to add content to your pages, categories to your catalog...

 How do I cancel my domain?

To cancel a domain name or to not have it automatically renew, please follow these instructions....

 How do I cancel my hosting account?

If you would like to cancel your account, please notify PappaShop via the instructions below...

 How do I upgrade or downgrade my account?

To downgrade your account, log into the client area and click on Services / My Services. Then...

 How to Clear Internet History

Mozilla Firefox1. Go to the "Tools" menu.2. Select "Options" > "Privacy" > "Saved Form...

 How to download a backup file for future restoration

If you would like to cancel your account and have it restored at a future date, you would need to...

 I have misplaced my login info, where can I find it?

If you log into the client area using the email address and password you registered with you...

 Offer a free product to my clients

Yes you can make a product free - In order to offer this You have to set the order button to...

 Someone purchased from me. How do I find their order?

Click on Orders on the left hand side of your admin area. Then from the dropdown menu choose...

 When will I receive my login info so I can begin working on my site?

We ask that you please allow up to 24 (though it takes much less time) for account installation...

 Where can I find a mailing list provider?

PappaShop does not allow mass mailing from its servers. You will need a mailing list provider if...

 Where can I find some credit card images to put on my site?

  Right click and save an image to your hard drive. Then upload it to your website through...

 Why does my browser say Not Secure on my address bar

What do the icons next to my browsers address bar mean? This just means your website is not...