Customer Reviews

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Tuesday, February 18, 2014

Campbell, CA

Alex took the time to troubleshoot my template html issue and found the problem that was causing my template to display incorrectly. I truly appreciated the support!


Friday, February 7, 2014

Pioneer, Ca.

You have all always been helpful to me, and you have no idea how much that means to me. Thank you Jocelyn, you such a quick response and all your help.


Wednesday, February 5, 2014

Brooksville, Florida

Jocelyn CP is AWESOME!!! Always there to help me and knows how to keep a customer happy! A+++++++!!


Thursday, January 30, 2014

Atwater, Ohio

Thank you, you were very clear and concise and we now know how to change our banner! :-)


Thursday, January 9, 2014

High Point, North Carolina

Jocelyn went above and beyond to help me find a resolution to my concern. It's reassuring to know support at PappaShop truly supports. Thanks Jocelyn!


Monday, January 6, 2014


Replied to emails sent by shop owners in a very timely manner, cordial and always accomodating in every way.


Monday, January 6, 2014

Azusa, California

Thank you . I am not very computer savy and simple instructions is just what I received and appreciate.


Friday, December 6, 2013

I am a return have always provided excellent service. Thank you. Mariya


Tuesday, December 3, 2013

Wentzville, MO

Thanks so much! I have used other hosting companies in the past and the customer service does not compare to yours. Thanks so much!

Carol A.

Monday, February 18, 2013

Your site is so user friendly, I can't tell enough people about how wonderful PappaShop has made it for me. I don't have to depend on anyone to maintain it for me or load inventory etc. So Thank you PappaShop for giving me independence and for getting my business up in the air and off the end of the run way. Carol A.


Saturday, January 19, 2013

We signed up for your affiliate program just a short time ago - we would highly recommend PappaShop even without any thought of compensation and you can publish our comments any time - they are sincere and heartfelt. It is RARE in today's world for a company so large to take the time that you all do - makes us feel like people, not numbers. In today's world of competition - you all make all the right choices and seem to center them on the needs of your customers - not on trends. . . You are always so helpful and kind - we recommend you to so many people. Not only great software but exceptional customer service and uptime. . NONE like you any place. I guess you can tell by the number of accounts we have with you. We used to recommend a few others - no more. We sell a few web designs on our graphic site and now it is strictly recommending you . We know from our own experience that you all are THE BEST. Tell Mama and Pappa thank you and thanks for surrounding them with exceptional customer service help too. Have a good week. Sincerely, Paul

Cherry Bella Rose

Friday, December 14, 2012

By the way, I ADORE my PappaShop service. It took me three different hosts to get here - I went through some horrible problems with a couple of them - excessive down time, slow loading, etc. I never have problems like that with PappaShop and I've been recommending you to everyone I know with a website. The true test - my mother's computer is ancient and she has horrid dialup service. She could never even look at my website because none of the pages would load for her. Since I've switched to PappaShop, she visits my website all the time and says the pages just pop right up for her, super fast. Thank you so much - having reliable web hosting means one less thing to stress over in an already too busy schedule. :) Cherry Bella Rose

Sharlene Battaglia

Wednesday, October 26, 2011

I just wanted to say how HAPPY I am with your web hosting and CUSTOMER SERVICE!! I have only had my site for about 4 days now, but you make it SO SUPER EASY to get things done. I did have a bit of trouble with my template , but was able to find someone to help me out with it, and now I am TICKLED with the outcome. I will let EVERYONE know about how great you guys are. I had received a call with 24 hours from your company just to say HI and see how things were going. I FELT LIKE A PERSON not just another package deal. I love that your customer service is just that CUSTOMER SERVICE........something that you find less and less in the age of technology. I wasn't talked down to with big words when I had a questions, THINGS WERE EXPLAINED!!! KUDDOS you guys ROCK!!! Sharlene Battaglia Frogs & Flowers Boutique


Thursday, April 21, 2011

So far I'm getting familiar with how everything works and really like how simple you have made owning a e-commerce website. I had no skills to start and finally crept my way through how to do everything. Loading products is a dream, much easier and faster than listing on E-Bay. I added a link to my website from my E-Bay site last Friday which resulted in a sale already. My first official sale!!!! Thank you for making this process so easy to use for people with minimal knowledge and skills. Sharon Sweet Victorian Rose


Saturday, February 13, 2010

Just a quick note to thank you for your services. The Pappa-pak software is so easy to use! I'm loving it! This is the first time that I don't cringe at the thought of trying to maintain a website. Thank you, thank you, thank you!!!! Ericka Maple Street Glassworks

Terri L.

Wednesday, September 23, 2009

Thank you so much! I just thought I'd say something about PappaShop, I was with Prostores and was never happy with my site. I couldn't make it look like I wanted, nor could I set it up for viewing a larger picture of my jewelry. When I came across PappaShop while browsing at Lampwork Artists beads, I notice that many of them were with PappaShop and all their sites were really beautiful. I click a link and look over what you had to offer and fell in love with many features PappaShop offers. The cost was fabulous, the Free website templates were beautiful, the features were fantastic! Needless to say, I can see with the wonderful responses from and quick responses from the customer service dept. I made the right choice! Thank you very, I am very excited about my website! Terri L.