Do you offer telephone support?

No we do not. It is too expensive to staff a call center. We do offer live chat as an alternative to telephone support. We ask that, when possible, you submit a support ticket as we handle all support questions through our help desk. We have found this to be the most efficient way to communicate with our clients when we need to spend some time looking into specific issues for you. Plus, you can refer back to any communications you have had with PappaShop by logging into your client area at any time.
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