Do you offer telephone support?

No we do not. It is too expensive to staff a call center. We do offer live chat as an alternative to telephone support. We ask that, when possible, you submit a support ticket as we handle all support questions through our help desk. We have found this to be the most efficient way to communicate with our clients when we need to spend some time looking into specific issues for you. Plus, you can refer back to any communications you have had with PappaShop by logging into your client area at any time.
  • Email, SSL
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Will my site be mobile friendly?

Absolutely! All you need is a mobile responsive template that is compatible with PappaShop and...

What payment methods do you accept for hosting and is my information secure?

Currently we accept Credit Card (Mastercard, Visa or Discover), bank debit card or Paypal debit...

How long does it take to receive my login info?

Each hosting account is manually set up and configured by our New Accounts department. We...

I already have a web host. Will you install your Site Builder on my server?

We're sorry but we only offer our site builder for use on our own server. The reason for this is...

Does your site builder and Mals-e work with Paypal?

Our site builder is an online site management system (CMS) that allows you to edit and maintain...