How To Get Help

There are several tutorials that you can follow to accomplish everything you need to know about putting your website together. You will find them in our knowledge base. If you are unsure of anything or need additional help, please visit our support ticket area and submit a ticket. We answer tickets during the day, into the evening and on weekends.

Our live chat is available on business days.

  • 10 användare blev hjälpta av detta svar
Hjälpte svaret dig?

Relaterade artiklar

Weird lettering and symbols showing up in my product descriptions

The strange lettering appears in your product descriptions because the descriptions were...

How do I cancel my hosting account?

If you would like to cancel your account, please notify PappaShop via the instructions below...

I have misplaced my login info, where can I find it?

If you log into the client area using the email address and password you registered with you...

How to make a item not charge sales tax

In your storeadmin - catalog setup - scroll to the "admin area" where it says "Tax/Costs:" toggle...

When will I receive my login info so I can begin working on my site?

We ask that you please allow up to 24 (though it takes much less time) for account installation...