Contact & Support

The fastest help starts in the right place.

Existing customers receive support through the secure Client Area. New hosting customers, migrations and hosting-company acquisitions can open a Sales ticket without an account.

Security-focused hostingExternal backup practicesExperienced technical support
Expert hosting

Choose the right conversation

We keep customer support inside the ticket system so account, service and billing context stays with every request.

Existing Customer Support

Already a customer?

Please sign in to your Client Area and open a support ticket. This is the only supported contact path for existing customers and gives our team the account context needed to help quickly.

Login & Open Support Ticket
New Customer Sales

New hosting, migrations & acquisitions

Not a customer yet? Open a Sales ticket for a new hosting project, a website/server migration, or a confidential hosting-business acquisition discussion. No customer account is required.

Open Sales Ticket
For security and faster handling, existing customers should not use the Sales ticket form for account, billing or technical support.